Casual Team Member

• Work with a young and fun team in the vibrant USU community
• Work at a variety of cafés, restaurants and quick service venues while experiencing University of Sydney campus life
• Full paid training days and opportunities available
• Industry leading casual pay rates!

WHO WE ARE

We are Australia’s largest and oldest Student Union. We are about students on Campus. As the primary provider of coffee & food on campus, we have a wide range of cafes and quick service venues that include our own Food Truck & Coffee Van.

We are committed to a sustainable future for our campus community and have made commitments ensuring sustainability is embedded into everything we provide – from our events and cafés to our student programs and facilities.

We care about your development so we offer two full days of paid training to help build your barista & customer service skills so you can become a coffee connoisseur & customer service star.

WHAT YOU WILL DO

• Welcoming customers and providing them with No.1 service
• Using your winning smile and knowledge of our menus to make your customers feel welcome and that their satisfaction and repeat business are your top priority
• A variety of duties that make include making a range of high standard coffee/hot drinks, opening/closing the outlet, setups, accurate order taking, use of POS, cash handling, serving food, cleaning, general cafe duties and supporting the team as a whole with your infectious “can do” attitude
• Using your strong interpersonal skills to sell the benefits of USU Rewards membership to customers

ESSENTIAL SKILLS

• At least 6 months demonstrated experience in a fast paced, customer experience focused food or retail environment
• At least 6 months years’ experience using a POS in a food and beverage environment
• An infectiously positive, flexible, can-do & hardworking attitude towards work
• Strong level of verbal and written communication skills

DESIRABLE SKILLS

• At least 6 months’ experience working with commercial coffee machines in a high-volume environment (using at least 5kgs of beans per day) and a passion for coffee 

THE PERKS

• Free USU Rewards membership on commencement worth up to $150
• A daily meal allowance/discounts to be used at all USU F&B and Retail outlets (working over 5 hours)
• Flexible Hours Monday to Friday for better work/life balance
• Access to a range of discounts on thousands of products such as life insurance, mobile phones, and even gaming equipment!
• Two days of paid training
• Penalty rates included working past 6pm on weekdays and higher penalty rates for working on events on weekends

THE PAY

$30.27 (inclusive of 25% casual loading) per hour + 11% Superannuation 

HOURS OF WORK

Are you looking for a career in hospitality? We have you covered with positions with up to 38 casual hours available during the semester period for the especially passionate about good food and student life.

We don’t do weekends– so if you’re looking at working 38 hours a week please note you will need to be available to work everyday Monday through Friday to be considered.

*You must be available to work a minimum of 3 - 4 shifts a week, each shift consists of minimum of 5 hours.

START DATE

Successful applicants will be required to be available for the compulsory induction on Monday, 5th February 2024 at 9am to 1pm. Please consider this date prior to applying.

REFERRAL PROGRAM

If you already work for USU, you have the chance to earn a $50 gift voucher and $50 credit to spend the USYD store for referring successful candidates for this role!

HOW TO APPLY

The Health and Safety of our community is extremely important to us and so we ask that applicants are double vaccinated with a recognised COVID-19 vaccination and can show us their COVID-19 digital certificate or a medical contraindication exemption certificate.

You must have the right to work and live in Australia to apply for this job.

1. Please read the position description here carefully to assess your eligibility and suitability for the position before applying.
2. Scroll down and complete our online application form below.
3. Attach your resume. Please note that you cannot submit your application without attaching your resume. 

 PLEASE NOTE: Once you have commenced your application you cannot save and continue at a later stage.

ABOUT THE USU

The USU (University of Sydney Union) is proudly Australia’s oldest and largest not-for-profit student organisation, dedicated to providing students with the best possible university experience. 

Led by a student board elected by our members, the USU provides fun things on campus, such as festivals, events and parties. We manage a diverse range of programs, including an active volunteering program and a Language Exchange, to name a few. In addition, we support over 200 Clubs and Societies as well as operate bars, food and retail outlets across campus, providing great coffee, affordable fresh food, graduation gown hire and official USYD merchandise. 

We are committed to promoting a workplace of equal opportunities. We promote healthy living and aims to protect the health and safety of staff, members and visitors to the University by providing a Smoke-Free Workplace. We do not accept unsolicited agency applications.

USU is an Equal Opportunity Employer (EOE). We’re committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Help make us better by joining our team. 

Due to the volume of applications received, shortlisted applicants will be contacted within approximately 4 weeks of the role’s closing date (or 4 weeks from the date of application if there is no specified closing date).