Student Activities Officer

• Work with a fun and vibrant team in the USU community
• Help make Welcome Fest an experience to remember!
• Further job opportunities available in a variety of areas

WHO YOU ARE

As a USU Student Activities Officer, you’re an outgoing and friendly individual who enjoys customer service and possesses a high level of detail when it comes to any task. You will be the first point of contact for USU Members (and non-members), so a professional workplace tone is a must. You are passionate about generating excitement and promoting the benefits of USU Membership and USU Rewards. You are also interested in all aspects of the USU, including Membership, Programs, Clubs and Societies and Volunteering.

You like to be challenged with variety! The Student Activities Officer will perform promotional, administrative, registration and customer service responsibilities across the above programs.

You will have prior knowledge of the USU and have most likely played an active role in some aspect. You wish to expand your knowledge by working two or more weekdays during the Semester.

WHO WE ARE

We are the heart of Student Life on Campus. Our focus is to provide the best campus experience in Australia. The USU provide one of the largest Clubs and Societies program in Australia, host Campus Flagship events such as Welcome Week Festival, Pride Festival, International Festival as well as a bunch of one-off events that incorporate our sustainable values as well as our individual portfolios including: Wom*ns, Ethnocultural, Disability and more.

The USU provides a Membership program (USU Rewards or USU Membership) which unlocks a gateway to Club events and activities, great deals across all USU venues and Membership perks such as cheap eats. You also have the option to join as many USU Clubs as you please.

KEY RESPONSIBILITIES

Our Student Activities Officer roles offer great flexibility around rostering to meet your study requirements as well as being a great opportunity to work on the Sydney University Camperdown Campus. In this role, you will be trained across four areas: Student Programs, Membership, Clubs and Societies and Volunteering.

Student Experience: Assist with general event enquires from customers, perform administrative tasks where required, assist with Student Programs events/festivals where required.

Clubs and Societies: Process club admin including annual affiliation, event registration, grants and website content, and respond to general phone, email and face-to-face enquiries.

Membership: Manage Membership enquiries, drive Membership sales, perform ad-hoc administrative tasks, process registrations and manual payments when required

ESSENTIAL DATES

• Group Interview: Tuesday, 3 December or Wednesday, 4 December 2024, from 10 AM to 2 PM.
  You must be available on at least one day.
• Initial Training: Monday, 9 December 2024, from 10 AM to 2 PM.
• Second Training Day: Tuesday, 10 December 2024.
• Additional Training: Shifts between Monday,16 December 2024 and Thursday, 19 December 2024.
• Regular Rostering: Starts Wednesday, 8 January 2025 (Business as Usual).

ESSENTIAL CRITERIA

• Currently enrolled at the University of Sydney
• Outstanding communication (written and verbal) and interpersonal skills
• Knowledge of USU events, programs and services
• At least 6 months demonstrated exemplary customer service experience, in voluntary or paid capacities, ideally working in a youth or member-focused organisation

DESIRABLE CRITERIA

• Current USU Member (Membership is free, sign up here!)
• Excellent computer skills – especially in computer-based administrative systems
• At least 6 months demonstrated point of sale and cash handling experience

THE PAY 

$35.73 per hour + 12% superannuation

APPLICATIONS CLOSE

Sunday, 24 November 2024, 11.59pm

HOW TO APPLY

Applications submitted after the closing time will not be considered. Please give yourself ample time to submit your application electronically.

You must have the right to live and work in Australia to apply for this job.

1. Please read the position description here before applying.
2. Scroll down and complete our online application form below
3. Attach a Cover Letter (max 2 pages, in MS Word or PDF format only) addressing the selection criteria, referring to the Position Description, detailing why you wish to be a Student Activities Officer and what you can offer the position
4. Attach your resume (max 2 pages, in MS Word or PDF format only)

PLEASE NOTE: Once you have commenced your application you cannot save and continue at a later stage.

ABOUT THE USU

Founded in 1874, the USU (University of Sydney Union) is proudly Australia’s oldest and largest not-for-profit student organisation, dedicated to providing students with the best possible university experience. 

Led by a student board elected by our members, the USU provides fun things on campus, such as festivals, events and parties. We also run an amazing array of programs, including an active volunteering program and a Language Exchange Program, to name a few. In addition, we support over 200 Clubs and Societies as well as operate bars, food and retail outlets across campus, providing great coffee, fresh affordable food, graduation gown hire and official USYD merchandise. 

We are committed to promoting a workplace of equal opportunities. We promote healthy living and aims to protect the health and safety of staff, members and visitors to the University by providing a Smoke-Free Workplace. We do not accept unsolicited agency applications.

Due to the volume of applications received, shortlisted applicants will be contacted within approximately 4 weeks of the role’s closing date (or 4 weeks from the date of application if there is no specified closing date).