Volunteer Programs Coordinator

WHY YOU’LL LOVE THIS ROLE

WHAT YOU’LL BE DOING

• Lead and manage USU’s student volunteer program, including recruitment, induction, training, scheduling, and deployment.
• Develop engaging volunteering opportunities across campus and the wider community.
• Coordinate communications with volunteers through newsletters, social media, and direct updates.
• Support and mentor volunteers, ensuring they feel valued, motivated, and connected.
• Organise volunteer rosters and provide on-site leadership at major events.
• Maintain and improve program databases, processes, and administration systems.
• Assist in budget management and program planning to ensure sustainability.
• Ensure all volunteer activities and events are safe and compliant with WHS and relevant policies.
• Gather and respond to volunteer feedback to continuously improve the program.

WHAT YOU BRING

• Relevant tertiary qualification or equivalent experience.
• 2+ years’ experience coordinating volunteer programs, preferably in a youth or student environment.
• Experience recruiting, developing, and mentoring volunteers.
• Strong administrative and organisational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Ability to liaise effectively with a diverse range of internal and external stakeholders.
• Proficiency in Microsoft/Google suite and database management.
• Experience planning, implementing, and evaluating programs.
• Ability to work weekends and evenings when required.
• Current NSW Driver’s License and Working with Children Check (or willingness to obtain).

WHAT WE OFFER

• Meal card for food and beverage - $15 per day
• 17.5% annual leave loading
• Complimentary USU Rewards membership (discounts on and off campus)
• Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year
• Commitment to learning and development.
• The chance to shape the biggest and best events at one of Australia’s most iconic campuses

HOW TO APPLY

Ready to make a real impact in student life?

Submit your:

• Resume (max 2 pages, PDF or Word)

ABOUT THE USU

The USU (University of Sydney Union) is proudly Australia’s oldest and largest not-for-profit student organisation, dedicated to providing students with the best possible university experience. 

Led by a student board elected by our members, the USU provides fun things on campus, such as festivals, events and parties. We manage a diverse range of programs, including an active volunteering program and a Language Exchange, to name a few. In addition, we support over 200 Clubs and Societies as well as operate bars, food and retail outlets across campus, providing great coffee, affordable fresh food, graduation gown hire and official USYD merchandise. 

We are committed to promoting a workplace of equal opportunities. We promote healthy living and aims to protect the health and safety of staff, members and visitors to the University by providing a Smoke-Free Workplace. We do not accept unsolicited agency applications.

USU is an Equal Opportunity Employer (EOE). We’re committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Help make us better by joining our team. 

Due to the volume of applications received, shortlisted applicants will be contacted within approximately 4 weeks of the role’s closing date (or 4 weeks from the date of application if there is no specified closing date).